COVID-19 & Our Response - Hidden
Since March 17, 2020, our Baker Street shop doors have been temporarily shut in an effort to minimize public contact for our staff & allow the opportunity to distance in the wake of the spread of COVID-19 virus. In response to this, we will be operating on a limited basis thru our website only. We are using the utmost care in packing your items by utilizing face masks, gloves, antibacterial cleaners and disinfecting sprays throughout the process.
Because our workforce and supply chain has greatly been affected with these recent events, we are unable to fulfill any custom floral or houseplant orders at this time. Our staff continues to work on a staggered basis in order to comply with social distancing requirements; therefore, our design & delivery crew is running lean for the immediate next few weeks. We have enacted ordering cut-off dates/times, reduced the amount of fresh inventory in the shop, and limited the available delivery and curbside pickup slots in order to accommodate this new normal. Our truncated selection of fresh products is available in our web shop.
Our non-floral shop items are available online for USPS Ground shipping to the domestic U.S., with occasional offerings for local deliveries which will be explicitly stated in the checkout process. Fresh floral and plant products are only available for local, contactless delivery or curbside pick up. We plan to operate in this manner indefinitely, though you can ensure to get the latest information by joining our newsletter, or following us on Instagram @brave_floral.
See our Return and Delivery Policies for more information on how we have adjusted our operations during this time.
Lastly, we have pledged to donate a percentage of all online shop sales to MEND NJ. The people of this community are the heart and soul of SOMa, and we intend to do what’s possible to support them just as they’ve supported us.
These are uncertain times, and we will continue to pivot in order to balance our operation, safe work environments & an exceptional experience for you. Thank you for your support and patience during this period.
- Val xx